Roov
All guidesFor property managers & listers

How Roov reviews your listing

What happens between when you submit a listing and when it goes live.

Video coming soon

Follow the written steps below in the meantime.

Step by step

  1. 1

    When you finish the property wizard and submit, the listing enters review status — not yet visible on the marketplace.

  2. 2

    The Roov trust team checks that the property details match the photos and video, that the address exists, and that pricing is within a sensible range.

  3. 3

    Most listings are reviewed within 2 to 4 hours during business hours. Late-night submissions may wait until the next morning.

  4. 4

    You'll see the listing flip to Active on your dashboard when it's approved. If it's rejected, the reason appears on the listing card with a link to fix it.

  5. 5

    Common rejection reasons: photos don't match the description, video is missing or too shaky, address is incomplete, or the same unit is already listed by another PM.

That's the whole process. If you get stuck at any step, email support@roov.africa and we'll help.